Privacy Policies
Important Notice:
By using the PTAS AI website or services, you agree to the data practices outlined in this Privacy Policy. Pritasha Solutions Private Limited is committed to protecting your privacy and handling personal information responsibly and transparently.
1. Overview
Pritasha Solutions Private Limited ("Pritasha Solutions", "PTAS AI", "we", "our", or "us") is committed to protecting the privacy of users, visitors, and stakeholders. This Privacy Policy is prepared in accordance with the Digital Personal Data Protection Act, 2023 and applicable regulatory requirements in India.
This Policy applies to our website, communications, and future digital platforms, products, or services unless a separate privacy notice is provided.
2. Information We Collect
We collect information only when voluntarily provided by users, such as:
- Name, email address, organization, or contact details
- Information shared via emails or direct correspondence
We do not collect sensitive personal data, behavioral/profiling data, or tracking-based personal information at this stage.
3. How We Use Your Information
- Respond to inquiries or communications
- Provide requested information about PTAS AI products and services
- Maintain legitimate business correspondence
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We work with trusted third-party service providers who assist us in:
- Cloud hosting and infrastructure services (AWS, Azure, Google Cloud, DigitalOcean)
- Payment processing and financial services
- Email marketing and communication platforms
- Analytics and performance monitoring tools
- Customer support and helpdesk services
4.2 Business Partners
- Technology partners for joint service delivery
- Subcontractors working on client projects (with appropriate agreements)
- Professional service firms (legal, accounting, consulting)
4.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal obligations and court orders
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Respond to government requests or investigations
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business transaction, subject to confidentiality obligations.
Third-Party Safeguards
All third parties who receive your information are contractually required to protect it and use it only for the specified purposes. We conduct regular audits of our service provider security practices.
5. Data Security
We implement reasonable organizational and technical measures to protect personal data from unauthorized access, misuse, or disclosure.
Note: No digital system can guarantee complete security.
6. Data Retention
Personal data is retained only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. Data no longer required is securely deleted or anonymized.
7. Your Privacy Rights
Under Indian law, users may have the right to:
- Request access to personal information shared with us
- Request correction, updating, or deletion of personal data
Requests can be submitted via our official contact channels.
9. International Data Transfers
PTAS AI currently does not transfer personal data outside India. If international transfers occur in the future, they will comply with applicable data protection laws and safeguards.
10. Children's Privacy
PTAS AI does not knowingly collect personal data from children under 18 years of age. If we become aware of such data, we will take steps to delete it immediately.
11. Third‐Party Links
Our website and services, including those offered under the PTAS AI brand, may contain links to third‐party websites, applications, or services that are not operated or controlled by Pritasha Solutions Private Limited.
Third-Party Responsibility
- We are not responsible for the privacy practices of third-party websites
- Third-party services have their own privacy policies and terms
- We encourage you to review privacy policies before providing information
- Links do not constitute endorsement of third-party practices
Social Media Integration
Our website may include social media features and widgets. These features may collect your IP address and page visit information, and may set cookies to enable proper functionality. Social media features are governed by the privacy policies of the respective social media companies.
Professional Networks
We may use information from professional networks like LinkedIn for business purposes. Such use is governed by your privacy settings on those platforms and their respective privacy policies.
12. Changes to This Policy
We may update this Policy periodically to reflect changes in practices, products, or legal obligations. The “Last Updated” date at the top will indicate the most recent version.
13. Contact Us
For questions regarding this Privacy Policy or your personal data:
- Email: connect@ptasai.com
- Website: https://ptasai.com
- Company Address: Pritasha Solutions Private Limited, N.H. 11, Dohar Kalan, Narnaul, Haryana ‐ 123001, India
Response Time: We aim to respond to all privacy inquiries within 5 business days.