Privacy Policies
Important Notice:
By using the PTAS AI website or services, you agree to the data practices outlined in this Privacy Policy. Pritasha Solutions Private Limited is committed to protecting your privacy and handling personal information responsibly and transparently.
1. Overview
Pritasha Solutions Private Limited ("Pritasha Solutions", "PTAS AI", "we", "our", or "us") is committed to protecting the privacy of users, visitors, and stakeholders. This Privacy Policy is prepared in accordance with the Digital Personal Data Protection Act, 2023 and applicable regulatory requirements in India.
This Policy applies to our website, communications, and future digital platforms, products, or services unless a separate privacy notice is provided.
2. Information We Collect
We collect information only when voluntarily provided by users, such as:
- Name, email address, organization, or contact details
- Information shared via emails or direct correspondence
AI and Automated Processing Notice
PTAS AI services may involve automated processing technologies such as Optical Character Recognition (OCR), machine learning, or artificial intelligence for document analysis and data extraction.
Any such processing is performed strictly for client-authorized purposes and does not involve automated decision-making that produces legal or similarly significant effects on individuals unless explicitly disclosed.
We do not collect sensitive personal data, behavioral/profiling data, or tracking-based personal information at this stage.
3. How We Use Your Information
- Respond to inquiries or communications
- Provide requested information about PTAS AI products and services
- Maintain legitimate business correspondence
Legal Basis for Processing
We process personal data only where permitted under applicable law, including based on:
- Your consent, where required
- Legitimate business purposes such as responding to inquiries or providing services
- Compliance with legal or regulatory obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We work with trusted third-party service providers who assist us in:
- Cloud hosting and infrastructure services (AWS, Azure, Google Cloud, DigitalOcean)
- Payment processing and financial services
- Email marketing and communication platforms
- Analytics and performance monitoring tools
- Customer support and helpdesk services
4.2 Business Partners
- Technology partners for joint service delivery
- Subcontractors working on client projects (with appropriate agreements)
- Professional service firms (legal, accounting, consulting)
4.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal obligations and court orders
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Respond to government requests or investigations
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business transaction, subject to confidentiality obligations.
Third-Party Safeguards
All third parties who receive your information are contractually required to protect it and use it only for the specified purposes. We conduct regular audits of our service provider security practices.
5. Data Security
We implement reasonable organizational and technical measures to protect personal data from unauthorized access, misuse, or disclosure.
In the event of a data breach that poses a risk to users’ rights, we will take reasonable steps to notify affected users and relevant authorities as required by law.
Note: No digital system can guarantee complete security.
6. Data Retention
Personal data is retained only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. Data no longer required is securely deleted or anonymized.
7. Your Rights as a Data Principal
Under Indian law, users may have the right to:
- Request access to personal information shared with us
- Request correction, updating, or deletion of personal data
- Withdraw consent at any time, where consent is the basis of processing
- Request restriction of processing, where applicable
Consent withdrawal requests can be submitted by emailing connect@ptasai.com . Withdrawal will not affect processing already lawfully carried out.
These rights are subject to applicable exemptions and conditions under the Digital Personal Data Protection Act, 2023.
9. International Data Transfers
PTAS AI currently does not transfer personal data outside India. If international transfers occur in the future, they will comply with applicable data protection laws and safeguards.
10. Children's Privacy
PTAS AI does not knowingly collect personal data from children under 18 years of age. If we become aware of such data, we will take steps to delete it immediately.
11. Third‐Party Links
Our website and services, including those offered under the PTAS AI brand, may contain links to third‐party websites, applications, or services that are not operated or controlled by Pritasha Solutions Private Limited.
Third-Party Responsibility
- We are not responsible for the privacy practices of third-party websites
- Third-party services have their own privacy policies and terms
- We encourage you to review privacy policies before providing information
- Links do not constitute endorsement of third-party practices
Social Media Integration
Our website may include social media features and widgets. These features may collect your IP address and page visit information, and may set cookies to enable proper functionality. Social media features are governed by the privacy policies of the respective social media companies.
Professional Networks
We may use information from professional networks like LinkedIn for business purposes. Such use is governed by your privacy settings on those platforms and their respective privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal and regulatory requirements.
The Last Updated date at the top of this Policy indicates when the latest revisions were made.
We encourage users to review this Policy periodically to stay informed about how we protect personal data.
13. Contact & Grievance Redressal
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, you may contact us using the details below:
- Legal Entity: Pritasha Solutions Private Limited
- Brand/Product: PTAS AI
- Email: connect@ptasai.com
- Website: https://ptasai.com
- Company Address: N.H. 11, Dohar Kalan, Narnaul, Haryana ‐ 123001, India
Grievance Redressal Officer
In accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, PTAS AI has appointed a Grievance Redressal Officer to address privacy-related concerns.
- Designation: Grievance Redressal Officer
- Email: connect@ptasai.com
- Company: Pritasha Solutions Private Limited
- Response Time: Within 7 business days